How to submit issue - ask for support

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Tasker18Admin
Site Admin
Posts: 11
Joined: Wed Sep 12, 2018 3:47 pm

How to submit issue - ask for support

Post by Tasker18Admin » Mon Oct 07, 2019 11:01 am

Of course client will get issues bug - misunderstanding but it can be solved easily. The best method to solve any issue we found 2 things are mandatory. So, please proceed with these things


1) Please explain your
Operating system
Dot net framework version
findings
situation
what you are trying to do
what is not happening
Why is not happening according to your thought
Exact STEPS how you performed the action - start to end please - we need this because we will replicate your issue
and try to find the issue for you as soon as possible.



2) Zip the log folder which can be found here > Application > Processor Tab > Program Dir > Log

Please zip that folder and email us at help.tasker18@gmail.com




So, please provide 1) and 2) information correctly to the email which is help.tasker18@gmail.com and we will respond back as soon as possible.




Best Regards,
AD

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