How to submit issue - ask for support
Of course client will get issues bug - misunderstanding but it can be solved easily. The best method to solve any issue we found 2 things are mandatory. So, please proceed with these things
1) Please explain your
.Net framework version
findings - if you have any
situation - if you have any
what you are trying to do
what is not happening
Why is not happening according to your thought
Exact STEPS how you performed the action - start to end please. We need this because we will replicate your issue
and try to find the issue for you as soon as possible.
2) Zip the log folder which can be found here > Application > Processor ab > Program Dir > Log
Please zip that folder and email us at firstname.lastname@example.org
So, please provide 1) and 2) information correctly to the email which is email@example.com and we will respond back as soon as possible.