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Again can't open the reddittasker

cttctt
in Reddit Marketing Software RedditTasker Support

After the last time couple of days ago, the issue occured again. Can't open the software, getting the error message

Comments

  • Tasker18AdminTasker18Admin

    @ctt said:
    After the last time couple of days ago, the issue occured again. Can't open the software, getting the error message

    How many accounts are you using?
    Do you have antivirus turned on?
    What do you see after clicking on reddittasker.exe?
    From when this is happening?

    Can you please tell me if there is a license file or not?
    %appdata%/tasker18/reddittasker

  • cttctt

    Just one account
    No I don't
    From the reddittasker 1.84, and the same happens on 1.85 too
    This is what happens when i start software and try to enter the license

  • Tasker18AdminTasker18Admin

    @ctt said:
    Just one account
    No I don't
    From the reddittasker 1.84, and the same happens on 1.85 too
    This is what happens when i start software and try to enter the license

    Please understand that you really do not need to enter license every time you open the program. For the first run license details entering is sufficient in order to run the program for that computer with updates.

    IF you see the license prompt then the program can not find the license file or the program has no access to the license file or the license file getting deleted by some process / someone.

    Do you have antivirus?
    Do you run the program as admin?
    Is it a shared computer?

    Please let me know.

    Regards,
    AD

  • cttctt

    @Tasker18Admin said:

    @ctt said:
    Just one account
    No I don't
    From the reddittasker 1.84, and the same happens on 1.85 too
    This is what happens when i start software and try to enter the license

    Please understand that you really do not need to enter license every time you open the program. For the first run license details entering is sufficient in order to run the program for that computer with updates.

    IF you see the license prompt then the program can not find the license file or the program has no access to the license file or the license file getting deleted by some process / someone.

    Do you have antivirus?
    Do you run the program as admin?
    Is it a shared computer?

    Please let me know.

    Regards,
    AD

    No i don't have antivirus
    Yeah i do run it as administrator
    No, it's not a shared computer

  • Tasker18AdminTasker18Admin

    @ctt said:

    @Tasker18Admin said:

    @ctt said:
    Just one account
    No I don't
    From the reddittasker 1.84, and the same happens on 1.85 too
    This is what happens when i start software and try to enter the license

    Please understand that you really do not need to enter license every time you open the program. For the first run license details entering is sufficient in order to run the program for that computer with updates.

    IF you see the license prompt then the program can not find the license file or the program has no access to the license file or the license file getting deleted by some process / someone.

    Do you have antivirus?
    Do you run the program as admin?
    Is it a shared computer?

    Please let me know.

    Regards,
    AD

    No i don't have antivirus
    Yeah i do run it as administrator
    No, it's not a shared computer

    I have just reset your license and please try to insert details for login.
    You will be successful entering the program but please keep a track on the next issue as you have reported this previously and a simple login rewrote the license.

    Also, if this happens next time then please goto
    %appdata%/tasker18/reddittasker and see if there are any license file exists or not - we will then see.

    Regards,
    AD

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